Insights

Thinking out loud about expertise, communication, and the gap between the two.

Practical writing for UK expert service businesses - on AI, voice, visibility, and what actually works.

Pillar PostJune 2026·~25 min read

I Sat Down to Write a List. I Didn't Stop for Two Days.

Jon Young sat down to prep for a board meeting and ended up writing 100 benefits in one sitting. Here's what two years of building Decodefy actually looks like laid out.

100
Benefits
6
Sections
2
Years building
Read the full post →

What's inside

  • 1The problem nobody talks about honestly
  • 2It's not a prompting problem
  • 3The thing that gets better over time
  • 4ATTRACT: The Visibility Gap (1-40)
  • 5ENGAGE: Why This Is Different (41-70)
  • 6CONVERT: The Numbers Make Sense (71-100)
Case Studies

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The 8 Types of Content Every Small Business Needs - And the Difference Between Writing That Builds and Writing That Converts

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AI & ContentJune 2026

You Gave ChatGPT Nothing. So It Gave You Nothing Back.

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The First Thing Visitors See Is Losing You Business

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AI & ContentJune 2026

When Everyone's Content Gets Decent, Decent Stops Being Enough

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AI & ContentJune 2026

ChatGPT Rated This Blog Post 8.5 Out of 10. Then Admitted It Couldn't Write It.

A business owner asked why they should pay for Decodefy when ChatGPT offers 'decent content'. We put it to the test, and the AI's response was surprisingly honest about its limitations.

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AI & ContentJune 2026

The Best Content Is Invisible

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PrintersJune 2026

Why the Copy Is Always the Last Thing to Arrive

Discover why expert business owners struggle to produce written content, causing delays in projects, and how this 'expression problem' is often misunderstood and rarely addressed effectively.

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PrintersJune 2026

What Your Print Clients Actually Want From Their Brochure

Your clients brief you on formats, finishes, and paper weight, but what they actually want is something most brochures never deliver - and it's got nothing to do with print.

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StrategyJune 2026

I Didn't Invent This. I Just Watched It Happen.

Discover the 'Expertise Flywheel', a concept inspired by Jim Collins and Darren Hardy, explaining how consistent effort in building your professional voice compounds over time for expert UK businesses.

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AI & ContentJune 2026

AI Content Is a Shortcut - Is It Though?

Everyone assumes AI content is a shortcut. The thinking still has to come from you - and that's not a design flaw. It's the whole point.

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StrategyMay 2026

The Compounding Effect: Why Month Six Is Better Than Month One

Most tools produce the same quality on day one as day 365. Decodefy doesn't work that way. Here's why the longer you use it, the better it gets - and why that matters.

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Why British English Isn't Just American English With the Spelling Fixed

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What Does It Mean for Content to Sound Like You?

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AI & ContentFebruary 2026

Why AI Content Sounds the Same - And What to Do About It

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The Compliance Trap: Why Most Brokers Say Nothing Online

Most brokers go quiet online because compliance feels like a minefield. Here's what the FCA actually requires - and why silence is the bigger risk.

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AccessibilityDecember 2025

The Expert Who Finds Writing the Barrier

Some of the most knowledgeable people we work with have always found written expression difficult. Not because of knowledge. Because of the mechanics of getting it out.

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